Mojabet Privacy Policy Explained

Handing over your phone number, your bank details and a selfie holding your ID feels like a lot — so it is fair to ask what happens to all of it afterwards. This independent review page breaks down what data Mojabet Casino collects from players in Nigeria, why the operator says it needs each piece, who else gets to see it, and what you can actually demand back. Mojabet is run by Moja Group Inc., a Mauritius company holding licence number C11802348, so the rules that apply to your file are the operator’s own privacy commitments plus Nigerian data protection law — not an NLRC framework.

What Information Does Mojabet Collect?

Mojabet collects three broad categories of data: the identity details you type in at sign-up, the money-and-betting records generated every time you use the account, and the technical footprint your phone or browser leaves behind. Nothing exotic, but each category exists for a different reason, and each is kept for a different length of time.

Personal Information You Give at Registration

The sign-up flow is deliberately short. According to the operator, you provide a Nigerian +234 phone number, your network carrier (MTN, Airtel or Glo), and a password, then confirm a single OTP sent to that number. That phone number becomes the backbone of your account — it is your login handle, your recovery route and the channel Mojabet uses to confirm it is really you. Because the platform is Naira-only, there is no currency choice to store, and because no e-wallets or crypto are supported, there are no third-party wallet tokens sitting in your profile either. A step-by-step walkthrough of the sign-up itself lives on a separate page: Mojabet registration process.

The heavier identity data arrives later, at verification. Full KYC is required before withdrawals, and the operator lists the following documents:

• Passport, National ID Card or Driver’s Licence issued by a government authority
• A selfie holding your government-issued ID
• A bank statement or utility bill less than 90 days old as proof of residence
• A photo of the bank card used to deposit, or an e-wallet screenshot, as proof of payment method
• In some cases, a photo taken with Mojabet Live Chat visible in the background
• Video verification where documents are not in the Latin alphabet or where details do not match your account

That last pair is worth understanding before you upload anything: the live-chat photo and the video call exist because static images can be borrowed or edited, and the operator uses them to tie the documents to a living person. If your surname is spelled differently on your ID than in your account, expect the video route.

Transaction and Gaming Data

Every deposit, stake, win and withdrawal request creates a record. Mojabet’s banking runs on local rails — OPay, MTN Mobile Money, Airtel Money and bank transfer — so the transaction log holds the method used, the amount, the timestamp and the outcome. Deposits from ₦500 upward and withdrawal requests from ₦1,000 upward all sit in this ledger. This is also the data that powers the same-method rule: because withdrawals must return to the channel you deposited with, the operator has to remember which channel that was.

Gaming data covers which games you opened, how long you played, your stake sizes and your results. On live tables the game round itself is run by the studio, not by Mojabet — Evolution Gaming, Ezugi, Vivo Gaming, Pragmatic Play Live and TVBet each keep their own round histories for dispute resolution and fairness auditing. Practically, that means a hand you played at a live table exists in two places: your Mojabet account history and the provider’s game log.

Technical and Usage Information

There is no native app to install — Mojabet runs in the browser on Android and iPhone, with the option to add it to your home screen — so the technical data collected is the standard browser and device set: IP address, approximate location derived from that IP, device type, operating system, browser version, screen size, referring page and session timestamps. The Mojabet app for Android and iOS covers how the browser build behaves on each device.

IP and location data carry real consequences here, not just analytics value. The operator states plainly that players registering outside Nigeria or using a VPN risk having the account blocked and winnings frozen. Your IP history is the evidence that decision is based on, which is a good reason not to sign in through a VPN out of habit.

How Does Mojabet Use Your Information?

Mojabet uses your data for four purposes: running and verifying your account, moving money in and out, sending you promotional messages if you allow it, and meeting anti-fraud and legal obligations. Each purpose draws on a different slice of your file, and the table below shows how they line up.

Account Management and Verification

Your phone number and password get you in; the OTP proves the phone is in your hand. Beyond login, the operator uses account data to spot the things that quietly break accounts — duplicate registrations, mismatched names between the ID and the bank account, or a payment method that belongs to somebody else. When Mojabet asks for a bank statement dated within the last 90 days rather than an older one, the point is to confirm you still live where you said you live, not to make life difficult.

Payment Processing

To send money, Mojabet has to pass identifying details to the rail carrying it. A withdrawal to OPay or Airtel Money means your name and wallet number reach that provider; a bank transfer means the same information reaches your bank. Withdrawal timing runs from same day up to 48 hours, and the operator notes that small cash-outs usually clear quickly while larger requests get reviewed — that review is a human or automated look at your transaction and verification data, which is why an incomplete KYC file stalls a payout more often than anything else. Mojabet itself shows no platform fees, though banks and wallets may charge their own, and a 15% withdrawal fee applies if you withdraw less than 3x your deposit. The maximum single withdrawal request sits at roughly ₦5,000,000, and deposits run from ₦500 up to ₦1,000,000+.

Marketing Communications

Your phone number can be used for promotional SMS and WhatsApp messages about offers. Bonus selection at sign-up is optional and “No bonus” is selected by default — you pick one welcome offer or none, with no stacking — so if you did take the 200% slots bonus up to ₦75,000 (minimum deposit ₦500), your bonus status and wagering progress become part of the marketing profile the operator holds on you. Full KYC is required before withdrawals regardless of which offer you chose. Marketing consent is separable from account consent: opting out of promotional messages does not close your account, and you will still receive service messages such as OTPs and payout confirmations.

Legal Compliance and Fraud Prevention

As a licensed operator, Moja Group Inc. has to keep verifiable records of who played, how much moved, and where it came from. That obligation is the reason KYC documents cannot simply be deleted the moment you ask — anti-money-laundering and age-verification records have mandatory retention periods that outlive your interest in the account. The same data set drives fraud screening: repeated failed logins, a sudden device change, or a deposit method that does not match the verified holder all trigger checks. Player protection tools and the operator’s stance on 18+ play are covered here: Mojabet responsible gambling.

Who Does Mojabet Share Your Information With?

Mojabet shares data with three groups: service providers that make the platform work, authorities and regulators that are legally entitled to it, and any company that might acquire the business. The operator does not sell player data as a product, and the sharing that does happen is tied to a specific function.

Third-Party Service Providers

• Payment partners — OPay, MTN Mobile Money, Airtel Money and the banks handling transfers receive the account name and payment identifiers needed to settle a transaction.
• Game studios — Evolution Gaming, Ezugi, Vivo Gaming, Pragmatic Play Live and TVBet receive a player identifier and session data so rounds can be dealt, settled and audited.
• Verification and anti-fraud services — document checks, liveness checks and video verification may be handled by specialist partners on the operator’s behalf.
• Communication tools — the SMS gateway delivering your OTP, the email system behind mojabet.ng@mojagroup.com, and the WhatsApp channel on +234 707 912 4387.

Each of these partners should only receive the minimum needed for its job. Your bank does not need your betting history; Evolution Gaming does not need your utility bill.

Legal Obligations and Authorities

Where the law or the licence requires it, Mojabet discloses player data to regulators, courts, tax authorities and law enforcement. Because the operator holds a Mauritius company licence rather than a Nigerian NLRC licence, the primary regulatory relationship sits offshore — a difference that matters if you ever need to escalate a complaint, since your first route is the operator’s own dispute process rather than a domestic gambling regulator. Disclosure also happens where fraud, money laundering or underage play is suspected.

Business Transfers

If Moja Group Inc. sells, merges or restructures the business, player databases typically transfer with it. The protection you should expect is continuity: the new controller inherits the same commitments over the same data, and you keep the same rights against them. A transfer is not a licence to start using your file for new purposes without telling you.

How Is Your Data Kept Secure?

Mojabet protects player data with encrypted connections, restricted internal access to verification files, and retention limits tied to legal requirements. Encryption in transit is what stops your password and OTP being readable between your phone and the site; access control is what stops every staff member from browsing your selfie and utility bill.

Security Measures and Encryption

Practical security on your side matters as much as the operator’s. Because the account is protected by a phone number, a password and OTP confirmation, the weakest point is usually the phone itself. A few habits close most of the gap: use a password you have not reused anywhere else, never forward an OTP to anyone claiming to be support, and remember that genuine Mojabet staff on live chat, on +234 201 888 1011 or on WhatsApp will never need your password. Since there is no app to install, also check you are on the real site in your browser before typing credentials — home-screen shortcuts should be created from a session you opened yourself, not from a link someone sent you.

Data Retention Policies

Retention is not one single clock. Account and transaction records are held for as long as the account is active and then for the period compliance law requires; KYC documents follow anti-money-laundering retention rules; marketing preferences are kept until you change them; technical logs and cookie data expire far sooner. The consequence is straightforward — closing your Mojabet account stops new data being collected but does not immediately erase the historical file, because the operator still has to be able to prove who it paid and when. The general contractual detail on account closure sits with the Mojabet terms and conditions.

What Are Your Data Rights?

You can ask what Mojabet holds on you, correct anything wrong, request deletion where no legal duty blocks it, and switch off marketing at any time. Requests go through the contact channels below, and the operator will normally verify your identity first — otherwise anyone with your phone number could pull your file.

Access to Your Personal Data

A subject access request means asking for a copy of the data held about you: profile details, transaction history, verification status and communication records. Send it from the email address or phone number registered to the account, state clearly what you want, and expect an identity check before anything is released.

Correction and Deletion Requests

Correction is the easier of the two and worth doing early. A misspelled surname or an outdated bank account is the single most common reason a withdrawal gets held for review, so fixing your details before you request a payout saves days. Deletion is partial by nature: marketing data and preferences can generally be removed on request, while transaction ledgers and KYC files stay for their mandated retention period. If the operator refuses erasure, it should tell you which obligation it is relying on.

Marketing Opt-Out Options

• Reply with the stop instruction contained in a promotional SMS.
• Email mojabet.ng@mojagroup.com asking to be removed from marketing lists.
• Ask 24/7 live chat to switch promotional contact off — note the chat opens with a chatbot, so request a human agent if the bot cannot process it.
• Block or mute the WhatsApp number if you would rather not receive messages there.

How Does Mojabet Use Cookies and Tracking?

Cookies keep you logged in between page loads, remember settings, and let the operator measure which pages and games get used. Because Mojabet has no native app, browser storage does more work here than it would on an app-based platform — your session lives in the browser, so essential cookies are not optional if you want to stay signed in.

Cookie Usage and Purposes

• Essential cookies — session and login state, security tokens, fraud checks. Blocking these breaks the account entirely.
• Functional cookies — remembered preferences such as odds display or recently played games.
• Analytics cookies — aggregated traffic and navigation data used to spot broken flows.
• Marketing cookies — attribution of sign-ups to campaigns and delivery of targeted offers.

Managing Your Cookie Preferences

Cookie control sits in your browser rather than in an installed app: Chrome, Safari and the other mobile browsers all let you clear cookies, block third-party cookies, or run a private window that discards everything at the end of the session. Clearing cookies logs you out and wipes remembered settings, and if you use a home-screen shortcut, that shortcut shares the browser’s cookie store — so a clear-out there affects the shortcut too. Private browsing is the cleanest way to test the site without leaving tracking data behind, at the cost of typing your login every time.

How Do You Contact Mojabet About Privacy?

Privacy questions, access requests and deletion requests all go through the operator’s standard support channels, with email being the sensible route because it creates a written record. The operator lists these contact points:

• Email: mojabet.ng@mojagroup.com
• Live chat: 24/7, chatbot first — escalate to an agent for data requests
• Phone: +234 201 888 1011
• WhatsApp: +234 707 912 4387

Data Protection Enquiry Procedures

To get a privacy request handled without repeated back-and-forth, write from the email or phone number tied to the account, name the request type in the subject line (access, correction, deletion or marketing opt-out), and include the phone number your account is registered under. Do not attach ID documents to a first enquiry — wait until the operator asks and use the verification channel it specifies, so your passport photo is not sitting in an ordinary inbox thread. If a request concerns a stalled withdrawal, quote the request amount and date as well; that lets support match the ledger entry immediately. This is an independent review site, so requests must go to Mojabet directly — a general overview of the operator is here: Mojabet Review.

Frequently Asked Questions about Mojabet

What personal information does Mojabet collect?

At sign-up, Mojabet collects a Nigerian +234 phone number, your carrier (MTN, Airtel or Glo) and a password, confirmed by one OTP. Before withdrawals it collects full KYC: a government ID, a selfie holding that ID, a bank statement or utility bill under 90 days old, and proof of the payment method used.

How is my data protected on Mojabet?

The operator uses encrypted connections, OTP-confirmed logins and restricted internal access to verification files, and Moja Group Inc. operates under Mauritius licence C11802348. Your own habits matter too: a unique password, never sharing an OTP with anyone claiming to be support, and avoiding VPNs, which can get an account blocked.

Can I request deletion of my personal data?

Yes, and marketing data and preferences can usually be removed straight away. Transaction records and KYC documents are different — anti-money-laundering and age-verification rules force the operator to retain them for a set period, so deletion there is partial. Send requests to mojabet.ng@mojagroup.com from your registered address.

Does Mojabet share my information with third parties?

Yes, but only for defined functions. Payment partners such as OPay, MTN Mobile Money, Airtel Money and your bank receive details needed to settle transactions; live studios including Evolution Gaming, Ezugi, Vivo Gaming, Pragmatic Play Live and TVBet receive session data to run and audit rounds. Authorities receive data where law requires it.

Now that you know exactly what data is collected, who sees it and how to get it corrected or removed, you can decide whether Mojabet suits you on your own terms — 18+ only, and please play responsibly.

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